Check Employment Reference: Things To Consider & Questions To Ask
With more and more people lying on their resume, hastily hiring someone can cost a lot for businesses long-term. There’s finding replacements, retraining and so much more. There is some good news behind all of this though and that comes with asking questions. By asking specific questions – along with keeping a few other things in mind – you can gauge whether someone is suitable or not for the position.
Here are some things to consider when you are checking employment reference.
Consider How Critical Good Hiring Decisions Are Now
Many hiring managers still don’t care much about the checking employment reference process. Even in the event where they are looking to fill an entry-level position they think it’s a waste of time.
While it’s understandable to feel that way, this process has become crucial as mentioned above it can save you a lot of time. By choosing to make A+ selections right from the start, a hiring manager can easily fill in the gap with a qualified person. That action can save companies literally weeks worth of time down the road.
Talk To Operations Managers
While most other managers and administrators will stick to the usual statements, direct supervisors may speak more openly. If you are lucky and manage to get a conversation going with them make sure you pay attention to pauses, hesitations, and more noticeably, hostility or bitterness.
Avoid Personal References
In the event that you are hiring someone who has never been employed before, you want to make it clear you won’t accept personal references. The reason being is that personal references will often have biased opinions which is the last thing you want as a hiring manager. But even in the situation that someone was never employed before, you still want to avoid friends and family. A good place to be starting is seeing if they were involved in volunteer worker or any after school activities.
Ask Essay Questions, Not Multiple Choice
If you are able to make a connection a good way to check employment reference quality is to ask open-ended questions. You want to be getting in-depth answers and the only way to do that is through this line of questioning. If you don’t, you’ll get short responses, which can be hard to figure out the true answer.
Questions To Ask
With those considerations in mind, here is a batch of questions that are great for checking employment reference quality. Assembled by the National Restaurant Association, these questions are geared to be direct questions before expanding to more open-ended.
- Can you verify the candidate’s dates of employment, title, and role for me?
- Would you ever rehire this candidate given the chance? Why or why not? What were their reasons for leaving?
- How often did they receive an promotion while working for you? Have they ever gotten demotions? Or did they remain in the same role throughout?
- What was their beginning and ending salary? How often did they get a raise?
- What kind of duties and responsibilities were they assigned? Did they do a good job? Or did they exceed above and beyond what was necessary?
- What sort of strengths did they have while working for you? Would you describe them as a hard worker?
- Were they punctual? What sort of issues did they have around tardiness or absenteeism, if any?
- How well did they get along with their peers? With managers? With customers?
- Is there anything else I should take into consideration before I hire this candidate?
About the author: James Fall is Head of Global Growth at #HrTech company RefNow. RefNow’s Online Employment referencing solution is changing the lives of HR professionals across the globe with their revolutionary referencing system. You can try RefNow free here: https://app.refnow.co/register?offer=freetrial6012