Our Team

James, Chief of Growth @ RefNow

James

Co Founder

James has 15+ years of experience working with startups and his role is to ensure our customers are getting the best experience from RefNow. He has overall responsibility for customer happiness.

Jordan, Chief of Operations @ RefNow

Jordan

Chief of Operations

Jordan is a recruitment specialist who has many years of experience from consultant level to management. He is responsible for ensuring the business operations run smoothly and efficiently.

Ashley, Chief of Commercials @ RefNow

Ashley

Chief of Commercials

Ashley has multiple years of experience in the recruitment sector. He is responsible for growing RefNow globally across many markets to ensure as many people benefit from our services as possible.

Damien, Chief of Finance @ RefNow

Damien

Chief of Finance

Damien has an important role as he ensures the financial year end records for RefNow remain up-to-date and fully compliant with UK law. He also keeps the budget in check as we continue to grow.

Lisa, Senior Assistant @ RefNow

Lisa

Senior Assistant

Lisa brings over 15+ years of experence of keeping our team to deadlines and ensures the right people are in the right place at the right time. Lisa ensures we attend relevant conferences and media events throughout the year.

Jamie, Chief of Marketing @ RefNow

Jamie

Chief of Marketing

Jamie started his own Marketing Agency and provides support and guidance to our inhouse marketeers to ensure we are performing at our best across both our digital and printed RefNow advertising campaigns.

The Customer Charter

You (our customers) are very important to us. Our customer charter keeps our business principles aligned to our customers best interests at all times:

Amazing Products

We continuously develop our products to always bring you the best new features as they are implemented into RefNow. All of our subscriptions entitle you to the very latest improvements and features.

Listen & Learn

All of our feedback is monitored and reviewed to ensure we don't miss any of your important suggestions. If you have a complaint we aim to contact you within 24 hours to find a resolution.

Affordable Prices

We know the importance of being an economical company, and we pass on to our customers the savings we make by reflecting them in our competitive subscription plan pricing.

Safe & Secure

Knowing the high amount of cyber crime that happens nowadays, we use tried and tested military grade SSL encryption to ensure all of our customers data stays safe and secure.

Premium Support

Our company is only as good as the support we provide. That's why we have multi-tenant support to handle your queries via web, email and chat. We ensure you always receive a response.

Always Improving

We are constantly benchmarking ourselves against other companies to ensure we are providing the very best product and services in the market. If we are not, we make the required changes.

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